Mediacom Email (includes and

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Mediacom Phone User Portal

The web-based Phone User portal lets you listen to your voicemail, manage your phone settings, set up call forwarding, and view your call log.

Phone User Portal guide

  • Common email support questions

Email settings for Mediacom:

These settings applie to and accounts.

Username Your email address (including the @ portion)
SMTP server Server:
Port: 465
Security type (if prompted): SSL
Use password authentication
IMAP server Server:
Port: 993
Security type (if prompted): SSL
POP server Server:
Port: 995
Security type (if prompted): SSL

How do you set up your phone or Outlook for Mediacom email?

Once you have the mail server information above, you can use any of the detailed guides on the internet to set up Mediacom email on your iPhone, Android, or other client. Use one of the handy guides for common mail programs:

What is the hostname for Mediacom email?

If you are setting up an email program to access your Mediacom email and it is asking for your server hostname, it is usually referring to the incoming server hostname. For IMAP, the hostname is, and for POP it is Use port 993 for IMAP and port 995 for POP. Use SSL for both.

You can use either the IMAP or POP server, but IMAP is more modern and has more features. It will leave a copy of the email on the server, which means you could set up an email program on both your laptop and your phone, and retain access to all of your emails. With POP, the default behavior is for your email program to download your email and remove it from the server, making it accessible on only that device.

How do I transfer my Mediacom email to Gmail?

There’s a two-step process if you want to transfer your Mediacom email to Gmail. First, you’ll want to do a bulk import of all your emails and contacts. Next, set up Gmail to fetch all any new emails that are received.

In Gmail, click on the gear icon and then click Settings. Follow the prompts to set up the import, using the IMAP email settings listed above.

After you've done the initial import, configure Check email from other accounts, which is in the same settings menu. This will set up Gmail to fetch new emails from your Mediacom account.

You can read more at the Gmail Support page.

How do I set up email forwarding on Mediacom?

To set up email forwarding, log into your email and click on Preferences. You can manage your email settings, including your email forwarding setttings.

Can I keep my email address if I cancel Mediacom?

No. You will lose access to your Mediacom email when you discontinue your service. To retain your email history and contacts, use an email client such as Gmail to import your old messages. You should also set up a new email service, set up email forwarding to copy your new Mediacom emails to your new service, and then notify people on your contact list about your new email address.

It's a good idea to do this well ahead of time before cancelling your Mediacom service. While your email access may not be discontinued immediately after you send your cancellation notice, you will lose access shortly after.

For an example of how to do this, check out the "How do I transfer my Mediacom email to Gmail?" answer above.

  • General Mediacom FAQs

Is Mediacom owned by Comcast?

Mediacom is not owned by or affiliated with Comcast. Mediacom Communications Corporation was founded in 1995 and is currently the fifth largest cable provider in the United States. It is a privately owned company with an estimated $2 billion in annual revenue and 4,500 employees.

Is Mediacom internet any good?

Mediacom offers cable-based internet at speeds from 60 megabits up to 1 gigabit. All of these speeds are asymmetric, meaning that the advertised speed is only the download speed, and the upload speeds are significantly slower, ranging from 5 megabits up to 50 megabits.

That’s a big difference between upload and download speeds. If the only activity you do is watch Netflix, you’re relying on download speeds, so this might not matter.

However, if you use videoconference apps like Zoom or Skype, or maybe work from home and often need to upload large files to the office, those slow upload speeds, especially at the lowest 60/5 mbps tier, might be prohibitively slow.

Keep in mind that these are best case scenario speeds. Due to network congestion on Mediacom’s side, or poor WiFi performance within your home, you could easily see that 5 mbps drop in half, or worse.

What do review sites have to say about Mediacom?

Let’s take a look at what some review sites have to say about Mediacom’s internet service.

BestCompany gives Mediacom 3.3 stars out of 5, based on the average of 17 user reviews. Pluses include security features, such as spam and firewall protection by Total Defense. On the bad side, they mention additional fees for things like installation and equipment rental.

BroadbandNow scores it 1.71 out of 5 stars. One of the biggest complaints is inconsistent speeds, with one user complaining they regularly get only 9 mbps with their 60 mbps package. A few users say the speed is excellent, so some people do have a good experience. However, with such a low aggregate score, you might want to think twice about going with Mediacom.

Influenster is another site with user-submitted reviews. They also score Mediacom internet poor, giving it a 1.9 out of 5, based on the average of 20 reviews. One of the most common complaints? Poor customer service.

Does Mediacom’s TV bundle include Disney+?

The Mediacom TiVo package does not include Disney+. This means that if you want Disney+, you’ll have to pay for it separately and access it via streaming. Mediacom’s speeds with its most basic internet package should be fast enough to view it at full 4k resolution, just as long as you’re not viewing it on too many devices at once.