MyGrande Email Settings and Support Guide

A handy reference guide to Grande Communications email, account log in, settings, and support. Grande provides internet, phone, and cable services in Texas.

check your mygrande email

Log into your MyGrande ( or email:

Email settings for MyGrande:

Username Your email address (including the @ portion)
SMTP server Server:
Port: 587
Authentication required: Yes (use email address for user name)
IMAP server Server:
Port: 993
Security type (if prompted): SSL
POP server Server:
Port: 110
Security type (if prompted): none

pay your grande bill

Here's every way that you can pay your residential Grande bill online.

grande outage check

Is Grande currently down?

If you’ve rebooted your router and modem and you still can’t access your Grande services, you can check websites such as Down Detector to see if other customers are reporting problems:

grande customer support phone numbers