NewWave Email Settings and Support Guide

A handy reference guide to Newwave email, account log in, settings, speed test, and support. Newwave is now owned by Sparklight, but if you have an old @newwavecomm.net or @nwcable.net email account, it will still work.


check your newwave (@newwavecomm.net or @nwcable.net) email

Log into your NewWave email:
EMAIL LOG IN

Email settings for NewWave:

These settings apply to @newwavecomm.net and @nwcable.net email accounts.

Username Your email address (including the @ portion)
SMTP server Server: mail.newwavecomm.net
Port: 587
Security type (if prompted): none
IMAP server Server: mail.newwavecomm.nett
Port: 143
Security type (if prompted): none
POP server Server: mail.newwavecomm.net
Port: 110
Security type (if prompted): none

Set up your email client for NewWave:

To set up NewWave email on your iPhone, Android, or other client, use the server settings listed above, then follow one of these handy guides:

pay your newwave bill

Here's every way that you can pay your NewWave bill online.

newwave speed test and outage check

Experiencing slower than expected internet speeds? Start diagnosing the problem by running a speed test with one of the free services below.

Is NewWave internet currently down?

If you’ve rebooted your router and modem and you still can’t access your NewWave services, you can check Down Detector to see if other customers are reporting problems:

newwave customer support phone numbers