NewWave Email Settings and Support Guide

A handy reference guide to Newwave email, account log in, settings, and support. Newwave is now owned by Sparklight, but if you have an old or email account, it will still work.

check your newwave ( or email

Log into your NewWave email:

Email settings for NewWave:

These settings apply to and email accounts.

Username Your email address (including the @ portion)
SMTP server Server:
Port: 587
Security type (if prompted): none
IMAP server Server:
Port: 143
Security type (if prompted): none
POP server Server:
Port: 110
Security type (if prompted): none

pay your newwave bill

Here's every way that you can pay your NewWave bill online.

newwave speed test and outage check

Experiencing slower than expected internet speeds? Start diagnosing the problem by running a speed test with one of the free services below.

Is NewWave internet currently down?

If you’ve rebooted your router and modem and you still can’t access your NewWave services, you can check Down Detector to see if other customers are reporting problems:

newwave customer support phone numbers